In a health context requiring to limit social interactions, many sectors have had to take the turn of digital transformation to maintain their activities. This is particularly the case in the field of training, which has undergone in-depth changes over the past year. Many training centers have seized the opportunities offered by digital innovations to reinvent their profession through accelerated digitization.

Following the Covid-19 crisis and the various confinements, training organizations had to adapt to meet new health constraints. Many online training courses have emerged. A format that seems to appeal since according to a BVA-Unow-Lingueo study, more than one in two French working people plan to take distance training in 2021. But if the digital offers interesting solutions in this period imposing social distancing, it is still necessary to know and be able to use these tools so that the educational revolution which seems to be underway is crowned with success.

Digitalization of training: a forced transition

While some training organizations were already specialized in distance training before the Covid-19 health crisis, the majority of training centers had based all their offer on face-to-face services. Indeed, according to the study “E-learning in 2021” carried out by the SaaS software publisher Digiforma, with 835 training organizations, 72% of them offered face-to-face training before the Covid-19 crisis. E-learning was therefore not a new phenomenon, but a niche phenomenon. In fact, according to this study, only 7% of training centers had an exclusively digital training catalog before the crisis. And 1 in 5 played the card of “blended learning”, that is to say a mixture of physical training and distance training.

The players in the sector who already offered distance learning courses before the crisis had a head start over their competitors. For the others, we had to adapt quickly, demonstrate flexibility and agility to transform the way he works. This digitization involved acquiring the right equipment, a sufficient number of computers and dedicated software. Many have opted for tools like Microsoft Teams, Skype, Hangouts or even Google Meet to set up virtual classes. Others have used more sophisticated platforms such as 360Learning or Teach on Mars, specializing in mobile learning, to create e-learning modules that allow you to carry out exercises independently. A clever mix of shared moments and individual learning times.

The need to face new constraints

Beyond allowing access to distance training, training organizations have also had to face another major challenge: adapting their training initially planned to take place face-to-face. Indeed, it is not enough to do a course initially planned face-to-face via videoconference for it to meet all its educational objectives. At a distance, learners’ concentration is strained. It is then necessary to arouse their interest by focusing on shorter formats, participatory lessons and individualized follow-up despite the distance.

Many software such as iSpring for example, allow the use of tools allowing to create interactive learning materials. Integrating quizzes, multiple choice questions, videos, challenges or fun exercises help maintain the link between the trainer and the participants. Digital technology then makes it possible to democratize distance training, but without doing so to the detriment of human relations.

Digital tools offer flexibility in the spirit of the times

If this massive evolution which has affected the world of training was carried out in a hurry because of the health crisis, it is simultaneous with an evolution of lifestyles. Indeed, another major impact of the Covid-19 crisis is the generalization of remote work. Today, there are many working people who no longer go to their workplace on a daily basis. According to one study carried out by INSEE on the impact of the health crisis on the organization and activity of companies published on December 10, 2020, 26% of companies plan to use telework more easily.

The training offered by e-learning has the advantage of being more flexible than those given in person. Indeed, as they do not involve travel, they can be divided into sessions spread over several days rather than mobilizing whole days dedicated to training. They are therefore more compatible with the professional life of a person who alternates between work in a company and work at home.

And beyond the practical aspect, this adaptability that digital technology allows responds to a growing desire of employees to manage their time and their projects as they see fit. An issue that training organizations seem to have grasped since 77% of them want to continue to integrate distance learning into their training according to the survey carried out by Digiforma.

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